Ahhhhhhhhhhhh! I am trying to set up the second new computer that I mom got for Christmas. (We had to return the first one) Setting up the first one took six hours. I was sure that all that experience would allow me to get the second one set. But no, apparently this windows 8 computer refuses to use the same username and log-in that her last computer used. So I created a new Microsoft user name and password and was able to log into the operating system. Then I tried to open a Microsoft app and it asks for her username and password again. So I re-enter it. Nope, it won't take the same information again. Finally after trying everything I could think of I gave up. Why is Microsoft working so hard to ruin the computer experience?