Here in Canada the haters come from all walks of life... and no one can convince then otherwise ... Where are we going wrong?
My take - When we pray for the mental healing of such folks, we tend to do so too privately. Stating in public "I will pray for your mental health and reformation" may have no impact on the few dedicated haters but it works well on others who are on the fence or who are there just to follow the crowd or random passersby.
There's a tradition of being silent in the face of critics. The problem is the principle of "Silence affirms assent". I have nothing to apologize for and I have no plans on refuting the assertions of the insane. But I do think it makes sense to be open about the fact that I do pray for the mental health and reformation of the insane. It also makes clear that I feel no need to refute the claims of the insane because I have no interest in the details of the symptoms of their insanity.